We have a variety of positions, including:
Administrative Support
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The Administrative Support role is responsible for performing administrative and clerical duties that may include:
- Scanning and typing documents.
- Copying statements.
- Processesing and reconciling financial documents.
- Assisting in compiling statistical information.
- Maintaining filing systems.
- Sorting and distributing incoming mail and process outgoing mail.
- Answering telephone and in person inquiries.
- Maintaining office supplies and equipment.
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Communications Support
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Communications Support has different roles which include the Call Taker and Communicator roles. Duties may include:
- Answering emergent (9-1-1) and non-emergent calls.
- Obtaining important information to determine service needed.
- Answering internal lines and help with request.
- Initiating support services (i.e. calls-out, phone listing, records checks, tweets and texts as required).
- Assigning and co-ordinating dispatch of personnel for calls.
- Monitoring police units.
- Maintaining appropriate police coverage.
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Financial Officer
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The Financial Officer role is responsible for performing duties that may include:
- Processing financial transactions.
- Controlling, reviewing and reporting on spending.
- Reviewing and co-ordinating revenue streams.
- Compiling information for invoicing and analysis.
- Maintaining financial procedures and petty cash.
- Updating and maintaining signing authority for the Service.
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Fleet Licenced Technician
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The Fleet Licenced Technician role is responsible for making sure all police vehicles are in ideal operating condition, aligning with policy and safety guidelines. Duties may include:
- Performing mechanical, electrical, fuel and safety related repairs.
- Performing vehicle safety inspections related to motor vehicle collisions; you may be required to testify in court.
- Providing technical support and guidance to Fleet Service Technicians.
- Entering maintenance records into the computer system and accessing online manuals for repair information.
- Stripping old vehicles and setting up new vehicles.
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Prisoner Escort Officer
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The Prisoner Escort Officer role is responsible for transporting and escorting prisoners. Duties may include:
- Providing security and control during transporting and escorting of prisoners.
- Escorting prisoners to and from Ontario Court of Justice and Superior Court of Justice courtrooms.
- Transporting prisoners to and from Ministry institutions and divisional holding cells.
- Performing strip or pat down searches of prisoners brought into cell areas.
- Applying security restraints to inmates being transported to and from detention facilities or courtrooms.
- Screening the public entering the courthouse for weapons.
- Answering telephone inquiries from internal personnel, Court Clerks, Judicial members, divisional officers, other police services and Ministry of Corrections personnel.
- Maintaining accurate records.
- Inspecting vehicles, handcuffs, cells, and defensive weapons to ensure safety and reliability.
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Records System Operator
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The Records System Operator role is responsible for performing data entry and general record services duties that may include:
- Occurrence report entry via digital dictation system, live call and hardcopy reports.
- Completing a records check for CPIC requests.
- Answering telephone inquiries and performing general reception duties.
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Service Desk Analyst
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The Service Desk Analyst role is part of a customer service-oriented team and is the primary contact for users regarding technical support. Duties may include:
- Responding to customer requests in a prompt, efficient and professional manner.
- Responding to reports of technology incidents, service requests and how-to inquiries.
- Recording and tracking incidents, service requests and how to inquiries from first contact to final resolution, following internal policy.
- Providing initial assessment, first level troubleshooting, diagnosis and resolution of all incidents.
- Monitoring adherence to service legal agreements and taking appropriate escalation measures.
- Updating and maintaining service desk incidents, problems and knowledge databases.
- Keeping customers informed about the status and progress of their calls.
- Participating in development and maintenance of Service Desk procedures and processes, and providing content to the knowledge base system.
- Updating and maintaining client contact lists, vendor contact lists, application contact lists and other support documentation; including problem resolution analysis.
- Preparing required reports on Service Desk activities.
- Analyzing and evaluating processes and recommending changes to improve service quality.
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Crime Analyst
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The crime analyst role is responsible for extracting, ordering, analyzing and distributing crime/intelligence. Duties may include:
- Applying analytical techniques to crime/intelligence data or investigative projects in order to link individuals/groups to criminal activities, detect crime patterns, and identify crime hot spots or targets.
- Developing inferences regarding the intentions and vulnerabilities of criminal groups.
- Managing database programs to track individuals/groups involved in criminal activities and issues relating to criminal matters.
- Using data mining techniques to retrieve and synthesize crime/intelligence data from databases to support police functions.
- Analyzing information obtained through different processes.
- Receiving and forwarding information through regional and intelligence information sharing networks.
- Generating proactive and reactive crime reports for distribution to service members.
- Issuing police information circulars and bulletins to facilitate offender apprehension, clearances and officer safety.
- Liaising with outside agencies to collect, manage and distribute relevant crime and intelligence information.
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Online Application Information
See our latest job postings and if any position interests you, apply online.
Apply online
If you want to speak to a recruiter on the phone, or in person, contact Recruitment and Staff Support. We won't accept resumes in-person, all resumes must be submitted through our online application process.