Did you know that the Country Code for India is 91 and some city codes start with 1?
Remember that you need the international code 011 before you dial to avoid an accidental 911 call.
Emergencies
When To Call 9-1-1
Call 9-1-1 in emergency situations such as life threatening situations or crimes that are in progress. This line directs you to police, fire or ambulance services.
If you accidentally call 9-1-1, stay on the line and tell us, otherwise we will have to follow up with you which can use up police resources.
Emergency
Call 911
- Attack/Assault
- Gunshots
- Fire
- Medical emergencies
- Crime in progress
e.g. fight, break and enter - Serious crime has just occured
e.g. sexual assault, robbery - Suspicious activity
e.g. prowler, vandal
Non-Emergency
Call 905-453-3311- Noise complaint
- Reporting a crime with a delay
e.g. theft from last night - Reporting a crime with no suspect
e.g. theft of license plate - Ongoing crime issue
e.g. drug deal with no suspect on scene
Not sure? Dial 911
Important Tips
If you don't speak English, dial 911, stay on the phone and an Emergency Communicator will quickly connect you with a telephone translation service that can access 156 languages.
When using 911, stay calm, speak clearly and be ready to answer these questions:
- What is the problem?
- What is your location, address and closest major intersection?
- What is your name and telephone number?
911 is the number that connects you to Police, Fire or Ambulance.
Dialing 911 helps you reach emergency services when you need help right away.
If you accidentally dial 911 stay on the line and tell us, otherwise we will have to follow up with you which can use up police resources.
Reporting Non-Emergencies
Our non-emergency line at 905-453-3311, is for reporting incidents that are non-urgent or life-threatening. It's also for people making general inquiries or looking for police support and resources (i.e. noise complaints, reporting thefts etc.).
Municipal Services Dial 3-1-1
Calling 3-1-1 provides access to non-emergency municipal services for the cities of Mississauga and Brampton and is a helpful tool for general information.
Social Services Dial 2-1-1
Calling 2-1-1 provides access to community and social services within Ontario.
Mental Health Crisis Number
During a mental health crisis, call for yourself, for a family member, or for a friend. In Peel, it is one number, all ages. Available 24/7 by calling 905-278-9036.
Our Dispatchers
What is it like to work in a 911-call centre?
We asked some of our dispatchers what a typical day in the life looks like.
Call In Your Language
The Peel Regional Police has interpreting services for over 200 languages. When calling 9-1-1 or our non-emergency line, it's extremely important you let us know the language you require.
Contact Us
Peel Regional Police
Emergency: 9-1-1
Non-Emergency: 905-453-3311
TTY: 905-451-1196
Other Telephone Numbers
Online Reporting
Locations
