Police Service Act (PSA)

Peel Regional Police is made up of over 2,000 police officers and 800 civilian employees that work with the community to ensure our priority of community safety. We take great pride in serving our community and we are committed to transparency and maintaining community confidence when dealing with any possible officer misconduct. Our officers are governed by the Police Services Act (PSA). The Act defines the role of a police officer and outlines how they are expected to conduct themselves. Our officers are held to a high standard of conduct and officers can face formal discipline if they disobey the Act.

This means officers:

  • Can face discipline when misconduct occurs.
  • May be charged under the PSA.
  • Must attend a disciplinary hearing, if charged.

Depending on the outcome of the OIPRD investigation, officers may have a disciplinary hearing and decision under the PSA.

If an officer is charged, the Chief of Police has the authority to suspend the officer with pay while the investigation takes place. Please note that Criminal Code convictions don't determine whether an officer's employment is terminated; it's the PSA process that has the potential to affect an officer's employment status.

How to Make a Complaint Against a Police Officer

You can also visit any Peel Regional Police division to make a complaint in person, within six months of the alleged wrongdoing. It should be in writing and must be signed by the person directly affected. All complaints made about an officer or service goes to the OIPRD. They will review the complaint and decide how to proceed. The police service in question, another police service or the OIPRD themselves may investigate the complaint. The outcomes of all complaints are reviewed by the OIPRD.  Following the investigation of a complaint, and if a hearing is ordered to take place, the hearing is aligned with the Rules for Part V Hearings under the Police Services Act (PSA).

You Can Make a Complaint If You:

  • Are concerned or offended by something a police officer(s) said or did to you and were directly affected by the event.
  • Were a witness to an event involving a police officer(s) that concerned or offended you.
  • Are concerned or upset because of the way a relative or friend has been treated by a police officer(s) and you're:      
  •  - In a personal relationship with the person who is directly involved and who has suffered loss, damage, distress, danger or inconvenience
    - A person who has knowledge of behavior, or you have an item or evidence, that proves or shows unacceptable work.
  • Are acting on behalf of an individual. For example, a member of an organization who has been given written permission to make a complaint on another's behalf (this person is known as an agent).
  • Have a complaint that a police service has not provided proper service.
  • Have a complaint about a policy of a police service.

PSA Decisions

Transparency and community trust are very important to our organization. It is imperative for us to allow the public a clearer understanding of the ongoing disciplinary hearings that take place. The results of these hearings need to be accessible to the public and therefore we publish the outcomes for a period of three months. View the current list below: 

Table of Recent Disciplinary Hearings
DateOfficerChargeHearing OfficerDecision
June 5, 2018  Cst. J. Mazzotta  Discreditable Conduct  Supt. C. Fawcett   decision3957
June 18, 2018 Cst. D. Clarke Discreditable Conduct
Deceit
Supt. D. Cousineau decision1800

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