Customer Service Unit

**IMPORTANT NOTICE - CHANGE IN BUSINESS HOURS -September 26, 2017**

The Customer Service Unit located at 7750 Hurontario Street, Brampton, will be open from 8:00 a.m. to 11:30 a.m. 

Please note that documents previously requested and paid for can be picked up from 8:00 am to 4:00 pm.  

There will be no service available from 4:00 pm to 6:00 pm.

Individuals attend in person to Peel Regional Police Records Services Reception Desk, located at Headquarters, to request a copy of a police occurrence report or a motor vehicle accident report, in which they are involved.

A Peel Regional Police Records Services Request Form "D" is required. The form is available in the lobby of Headquarters, or click here to print your own copy. 

Applicants will be required to produce two (2) pieces of valid, government issued identification. At least one piece must include a photograph (i.e. passport, driver's licence, etc).

For motor vehicle accident reports, click here.

For insurance and synopsis reports, click here.

For passport reports, click here. 

Peel Regional Police Headquarters:

7750 Hurontario Street
Brampton, Ontario
L6V 3W6

Business Hours to make a request or pickup a completed request:

Monday through Friday 
8:00 a.m. to 6:00 p.m.

Saturday 
9:30 a.m. to 4:30 p.m.

Closed Sunday and Statutory Holidays

Records Reception Desk
(905) 453-3311 ext. 4390

General Line for Customer Service Unit 
(905) 453-3311 ext. 4364

We currently accept cash, Debit Cards, Mastercard and VISA.

Customer Service Unit Supervisor
Nicolien Veenhuizen
(905) 453-2121 ext. 4363

Email Customer Service Unit

The report prepared as a result of your request will remain available for 3 months from the date it was completed. Any police report not picked up by that date will be destroyed. The Peel Regional Police Service will not reprocess these reports or refund any fees.

Holiday Hours:

Monday September 4, 2017:  CLOSED

Monday October 9, 2017:  CLOSED