12 Division

12 Division is a full service operational division. We have a full uniform contingent, as well as a comprehensive criminal investigation bureau and neighbourhood policing unit. The 236,216 residents are served by 251 officers and civilian personnel. It serves the community resting between Mavis Road to the west, Lake Ontario to the south, the Etobicoke Creek to the east and the north boundary is Hwy No. 407 between Mavis Road and Hwy No. 410, then Derry Road from Hwy No. 410 to the Etobicoke Creek.

The division is located at:

4600 Dixie Road
Mississauga L4W 2R1
(905) 453-3311 ext. 1200


Driving Directions   

For Emergencies or urgent matters please call 9-1-1

portrait of Superintendent Robert Ryan

Robert Ryan


portrait of Uniform Inspector Hubert Hiltz - photo unavailable placeholder

Uniform Inspector
Hubert Hiltz


portrait of CIB Inspector Norm English - photo unavailable placeholder

C.I.B. Inspector
Norm English


Goals and Objectives

In partnership with the community, strives to create a safe environment in which to live, work and visit. In carrying out our mission, we as members will:

  • Protect human life as the highest priority.
  • Maintain the highest ethical and legal standards.
  • Treat all people with dignity.
  • Solve problems, prevent crimes, maintain public order and apprehend criminals.
  • Pursue the highest standards of professionalism in policing.

Role and Function of Bureau

Uniform Patrol Officers serve the community at the front end of crime by responding to your calls for service. Their presence on your streets, business area, and common community parks and entertainment areas helps to deter crime. We have certain officers who are dedicated to traffic problems.

Criminal Investigators work in plain clothes and work to solve crime in 12 Division. Specialized units in the Criminal Investigation Bureau (C.I.B.) include the Break and Enter Unit, the Auto Theft Unit and Missing Persons.

The primary responsibility of the School Resource Officer (S.R.O.) is to strive to create a safe learning environment at our Secondary Schools. This is achieved by forming positive partnerships with students and school administration. It is encouraged that officers use a proactive style of policing and interact with youth in a non-enforcement manner on a regular basis. In regards to community issues and problems, the highest priority shall be given to those that arise from or impact upon divisional schools.

Community Liaison Officer (C.L.O.) Constable Clayton Whalen #3359 is the 12 Division Community Liaison Officer. The CLO is available to talk to groups of all ages on a variety of issues, including crime prevention topics. The Community Liaison Officer works with local youth groups and organizations to increase a positive police presence in the community. Constable Whalen can be contacted at (905) 453-3311, ext. 1260. Some of the topics of interest that are available for discussion through the Community Liaison Office include; Internet Safety, Keeping Kids Safe (for Adults), Child Safety (for Children), Personal Safety, Safety for Seniors, Travel Safety, Elder Abuse

Police Community Liaison Committee

The Police/Community Liaison Committee has meetings on the second Thursday of each month from January to October. The committee was formed on October 3rd, 1990, to build and improve relationships between the police and the community we serve. This committee collaborates with many community resources and emergency services to provide education and charitable support to service-oriented agencies within the 12 Division boundaries. Membership is open to all citizens living within 12 Division's boundaries, although there is a thirty member limit. If you are interested in attending a meeting, please contact the 12 Division Community Liaison Officer (905) 453-3311 ext 1260. View the committee meeting calendar.

Additional Resources:

Health Line Peel provides information on car seat installation and can be reached by calling (905) 799-7700.

Neighbourhood Watch can be reached by calling Safe City Mississauga at (905) 615-4155.