Phishing Scam – Don’t Get Hooked

Posted On Tuesday May 07, 2019

Region of Peel– Investigators from the Peel Regional Police Fraud Bureau would like to remind the public of an ongoing “Phishing” scam currently circulating, targeting all Canadians.  

Police have received reports from residents who have received emails or text messages from persons posing as Government or Bank Officials from various federal agencies, financial institutions or service providers including, and not limited to Canada Revenue Agency, a bank or cell phone company. The email or text message leaves the recipient the belief they are entitled a refund or credit to their account. 

The email will go on to provide very specific instructions on how to receive the refund through the recipient’s credit card or bank account. The email will request a credit card number or a bank account number in order to enact a supposed refund or credit. The email may also include an internet link, again prompting the recipient to bank account information. They may also request personal information such as name, address and social insurance number.

The premise of these “phishing” emails and text messages is to steal important personal and financial information.

How to protect yourself:  

  • Canadian Government and Bank officials will not contact you by email or text message, asking for your all personal and banking information.
  • Do not take immediate action. Verify that what you are being told is the truth.
  • Ask yourself why a Government Official would be asking you to send copies of personal documents that they already have on file. They would not.
  • Beware of email spoofing, where fraudsters can manipulate the sender address to appear legitimate.
  • Talk to friends, family and loved ones about this scam and help them to protect themselves.
  • If you believe you are entitled to a refund or credit, contact the agency, bank or service provider directly through a contact number you have sourced from their legitimate website before sending any personal or banking information.

To learn more about this type of scam and other fraud scams currently affecting Canadians, please visit the Canadian Anti-Fraud Centre website at 

Anyone with information, in relation to this investigation is asked to contact the Fraud Bureau at (905) 453–2121, ext. 3335.  Information may also be left anonymously by calling Peel Crime Stoppers at 1-800-222-TIPS (8477), or by visiting

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N/R: 19-133


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