Peel Regional Police partners with Motorola Solutions in a critical step toward becoming Canada’s most technologically innovative police service

Posted On Wednesday January 13, 2021

Region of Peel – Peel Regional Police is excited to announce their recently expanded partnership with Motorola Solutions to deploy an innovative public safety technology platform to enhance community safety within the Region of Peel. 

This partnership demonstrates another significant milestone in our Digital Officer Transformation Program, which seeks to improve the interoperability of several critical systems while ensuring that our frontline members are provided with the most impactful technology tools available to do their jobs.  The partnership builds upon the existing efforts that PRP and Motorola Solutions have in relation to the public safety radio system and the innovative work to build a resilient and reliable LTE data communications network for first responders. This next advancement will modernize PRP’s public safety and emergency communication workflow by focusing on the ability to communicate critical information, in all formats available, to first responders in times of need.

“Policing continues to become more complex and this technology is essential to providing adaptive and strategic services in times of emergency,” said Chief Nishan Duraiappah, Peel Regional Police. “By implementing their integrated software technologies, we will be able to ensure that all pertinent information for an active case is front-and-center as our team, including our community partners, responds to the community’s needs.  We are grateful to our Police Services Board for supporting this initiative and others that will advance our organization with respect to innovation and technology.”

Peel Regional Police will be the first police service in Canada to implement Motorola Solutions’ public safety ecosystem.  This interoperable ecosystem contains software offerings that will enhance processes and information flow in the areas of Computer Aided Dispatch (CAD), Next Generation – 9-1-1, Real-time Operations (RTOC) and video security and analytics solutions.

? Computer Aided Dispatch (CAD) system to modernize the way PRP will capture and dispatch real-time information to enhance front line response;

? 9-1-1 system upgrades - to meet and exceed Federal and Provincial regulations to accept all formats of next generation 911 calls (video, digital images, SM, text etc.) for emergency response;

? Software implementation into our Communications Centre for better situational awareness for our Real Time Operations Centre (RTOC), and;

? Avigilon H5A cameras for our building video security and analytics for planned events.

Person at a dispatch work station with digital screens    Person at dispatch work station looking at a computer screen

“Interoperable technologies will be a game-changer in how we meet our goal to ensure service excellence to the community and within our organization of more than 3000 employees,” said Deputy Chief Anthony Odoardi (Innovation & Technology Command). “Our frontline team will be able to share information, including data and video, seamlessly to help coordinate responses when every second matters.”

“Peel Regional Police is an innovator in how they use public safety technologies to assist first responders and the community,” said George Krausz, president of Motorola Solutions Canada. “They will have the ability to accurately, rapidly and seamlessly share information through the entire first response workflow. We look forward to working with them to quickly deploy these solutions in 2021.”

Over the past year, Peel Regional Police has engaged in several critical technology initiatives to enhance Community Safety and Well-Being and to provide our members with a more efficient and effective environment in which to police.  This is yet another critical step toward our goal of becoming the most connected and technologically innovative police service in Canada.  

For media inquiries, please contact the on-duty Media Relations Officer at (905) 453-2121, ext. 4027.   

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